We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
We offer FREE SHIPPING with DHL on every order! However we do not cover the cost of DDP (Delivered Duty Paid). Please check to see whether additional DDP costs apply in your country.
Each product is made to order, and each order takes 7 days to complete by hand. Once completed, we ship the order out from Thailand to your destination with an estimate transit time of 5 to 7 days.
We can refund the full amount of the order to you only if you receive the order in the wrong design or size. In this case please return the product to us, We will provide the return shipping label. We cannot accept refunds of any other nature.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it, and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.